Monitoring & Emergencies

Network maintenance and monitoring is essential to your IT infrastructure and your  productivity. As part of the design and implementation of a complete IT infrastructure solution, Morrison IT Solutions provides maintenance, monitoring, and emergency support.

 

Onsite monitoring of all networks and systems

We proactively work with you to find and correct small issues before they become large problems.  Our real time monitoring package alerts us of any potential failures or issues and can automatically correct certain problems well in advance of it becoming an emergency. We quickly evaluate your issues and offer targeted solutions to meet your specific IT needs.  Our technicians will be keeping an eye out for you and ensuring that all components of your internal infrastructure are working optimally. By doing so, we can identify trends and vulnerabilities within your organization and prevent disasters before they happen.

 

Emergency support and disaster recovery

 

There are so many things outside your control that can cause a catastrophe in your organization. A fire, flood, or natural disaster could wipe out your entire operation overnight.  As the old adage goes, it’s wise to “hope for the best, but prepare for the worst.” For tech leaders, this means creating and implementing a good disaster recovery plan.

Even the best information tech and security measures in the world can fail, so establishing an effective recovery plan can make all the difference in getting your nonprofit back up and running. To help you build your IT disaster recovery plan, we follow the Forbes Technology Council's 16 step process:

1. First, identify your assets and capabilities.

2. Get everyone involved and ensure communication.

3. Create redundancy via distributed backups.

4. Test your disaster plan before you need it.

5. Try the ‘Chaos Engineering’ approach.

6. Prioritize risk management.

7. Map your critical business processes.

8. Leverage public cloud services.

9. Train your team and practice.

10. Outline dependencies and action items from day one.

11. Include people management in your recovery plan.

12. Coordinate with third parties and partners.

13. Have a strong resilience posture.

14. Communicate with stakeholders outside the ‘war room.’

15. Perform frequent threat analyses.

16. Automate your data backup.

By implementing this process slowly, over time, when a true emergency does show up at your doorstep, you'll be prepared and able to recover in record time. And, we'll be with you every step of the way. You have our word.